Domain Management Guide

UncleBTech provides comprehensive domain management services including registration, DNS management, transfers, and security features. This guide covers all aspects of managing your domains through our platform.

Domain Registration

Domain Search and Registration

Using the Domain Search Widget:

Access Search: Use the domain search widget on our homepage or domain management page
Enter Domain: Type your desired domain name
Check Availability: View availability across multiple extensions
Select Domains: Choose from available domains and extensions
Complete Registration: Provide accurate contact information and complete payment

Domain Registration Process:

# Registration workflow
Domain Search → Availability Check → Cart Addition → 
Contact Information → Payment → Registration Confirmation → 
DNS Setup → Domain Activation

Domain Pricing and Extensions

Popular Domain Extensions:

.uk: £8.00/year - UK-specific domain
.co.uk: £10.00/year - UK commercial domain
.com: £15.00/year - Global standard domain
.org: £12.00/year - Organization domain
.net: £15.00/year - Network domain
.io: £45.00/year - Popular with startups and tech companies

Specialty Extensions:

.ai: £89.00/year - Artificial intelligence and tech
.dev: £20.00/year - Developer-focused domain
.app: £25.00/year - Application and mobile app domain
.tech: £35.00/year - Technology companies

Registration Requirements

Required Information:

Registrant Contact: Legal owner of the domain
Administrative Contact: Person responsible for domain management
Technical Contact: Technical point of contact
Billing Contact: Billing and payment contact

Accuracy Requirements:

All contact information must be accurate and current
Phone numbers must be valid and reachable
Email addresses must be monitored and responsive
Addresses must be complete and accurate

Important: Providing false or inaccurate registration information can result in domain suspension or loss. Always keep your contact information current.

DNS Management

DNS Record Types

Common DNS Records:

# A Record (IPv4 address)
Type: A
Name: @
Value: 192.168.1.100
TTL: 3600

# AAAA Record (IPv6 address)
Type: AAAA
Name: @
Value: 2001:db8::1
TTL: 3600

# CNAME Record (alias)
Type: CNAME
Name: www
Value: yourdomain.com
TTL: 3600

# MX Record (email)
Type: MX
Name: @
Value: mail.yourdomain.com
Priority: 10
TTL: 3600

# TXT Record (verification/SPF)
Type: TXT
Name: @
Value: "v=spf1 include:yourdomain.com ~all"
TTL: 3600

Managing DNS Records

Adding DNS Records:

Navigate to "Domains" → Select your domain
Click "Manage DNS" or "DNS Zone Editor"
Click "Add Record"
Select record type (A, CNAME, MX, TXT, etc.)
Enter record details (name, value, TTL)
Save the record

Editing Existing Records:

Find the record in your DNS zone
Click "Edit" next to the record
Modify the record values as needed
Update TTL if necessary
Save changes

DNS Propagation:

Local Changes: Usually effective within 15 minutes
Global Propagation: 24-48 hours for worldwide propagation
TTL Impact: Lower TTL values propagate faster
Checking Propagation: Use tools like whatsmydns.net to check propagation status

Advanced DNS Features

DNSSEC (Domain Name System Security Extensions):

Security Enhancement: Cryptographic authentication of DNS responses
Availability: Available for supported TLDs
Setup: Contact support for DNSSEC configuration
Monitoring: Automatic monitoring of DNSSEC status

DNS Templates:

# WordPress hosting template
A     @           192.168.1.100
A     www         192.168.1.100
CNAME mail        @
MX    @           mail.yourdomain.com (Priority: 10)
TXT   @           "v=spf1 include:yourdomain.com ~all"

# Email-only template
MX    @           mail.yourdomain.com (Priority: 10)
TXT   @           "v=spf1 include:yourdomain.com ~all"
CNAME webmail     mail.yourdomain.com

Domain Transfers

Transferring Domains TO UncleBTech

Transfer Requirements:

Domain must be unlocked at current registrar
Valid authorization code (EPP code) from current registrar
Domain must not be within 60 days of registration or previous transfer
Contact information must be accurate and accessible

Transfer Process:

Unlock Domain: Unlock domain at your current registrar
Get Auth Code: Obtain authorization code from current registrar
Initiate Transfer: Start transfer process in UncleBTech portal
Provide Auth Code: Enter authorization code when prompted
Confirm Transfer: Respond to transfer confirmation emails
Complete Transfer: Transfer typically completes within 5-7 days

Transferring Domains FROM UncleBTech

Transfer-Out Process:

Ensure Account Good Standing: Pay any outstanding balances
Request Auth Code: Submit request for authorization code
Unlock Domain: Domain will be unlocked for transfer
Receive Auth Code: Authorization code provided within 5 business days
Initiate at New Registrar: Start transfer process at your new registrar

Transfer Policies:

No transfer fees charged by UncleBTech
Domain must not be within 60 days of registration
All contact information must be current
Account must be in good standing

Transfer Timeline and Expectations

Typical Transfer Timeline:

Day 1: Transfer initiated, auth code provided
Day 2-3: Transfer request processed by registries
Day 4-5: Transfer confirmation emails sent
Day 6-7: Transfer completed and domain active

Transfer Includes:

1-year extension of domain registration
Free DNS hosting during and after transfer
Email support throughout transfer process
Rollback capability if transfer fails

Domain Security and Protection

WHOIS Privacy Protection

Privacy Protection Features:

Contact Information Masking: Replace personal details with privacy service information
Spam Reduction: Reduce spam and unwanted solicitations
Identity Protection: Protect personal information from public WHOIS database
Legal Compliance: Maintain compliance while protecting privacy

Enabling Privacy Protection:

Navigate to your domain management page
Find "WHOIS Privacy" or "Privacy Protection" option
Enable privacy protection (usually free)
Verify privacy settings are active
Monitor privacy status in domain dashboard

Domain Security Features

Security Enhancements:

Domain Lock: Prevent unauthorized transfers
Registry Lock: Additional security at registry level
Two-Factor Authentication: 2FA for domain management access
Change Notifications: Alerts for any domain configuration changes

Monitoring and Alerts:

# Domain security monitoring
- Unauthorized transfer attempts
- DNS record changes
- WHOIS information modifications
- Expiry date approaching
- Auto-renewal failures

Domain Renewal Management

Auto-Renewal Configuration:

Go to "Domains" → Select domain
Click "Auto-Renewal Settings"
Enable or disable auto-renewal
Set renewal timing (30, 60, or 90 days before expiry)
Configure payment method for renewals

Renewal Notifications:

90 Days: First renewal reminder
60 Days: Second renewal reminder
30 Days: Final renewal reminder
7 Days: Urgent renewal notice
Expiry Day: Domain expiry notification

Bulk Domain Management

Managing Multiple Domains

Bulk Operations:

Bulk DNS Updates: Apply DNS changes to multiple domains
Bulk Renewal: Renew multiple domains simultaneously
Bulk Transfer: Transfer multiple domains in one process
Bulk Privacy: Enable privacy protection across multiple domains

Domain Organization:

Domain Groups: Organize domains by project or client
Custom Labels: Add custom labels for easy identification
Search and Filter: Find domains quickly using search and filters
Bulk Actions: Perform actions on multiple domains at once

Agency Domain Management

White-Label Domain Management:

Client Access: Provide clients with limited domain management access
Branded Interface: Domain management under your agency branding
Consolidated Billing: Single billing for all client domains
Bulk Reporting: Generate reports across all managed domains

Client Domain Services:

# Agency domain management features
- Client-specific domain lists
- Delegated DNS management
- Automated renewal management
- Custom reporting and analytics
- White-label domain registration

Domain Analytics and Reporting

Domain Performance Monitoring

Monitoring Metrics:

DNS Response Times: Monitor DNS query response times
Uptime Monitoring: Track domain accessibility
SSL Certificate Monitoring: Monitor SSL certificate status and expiry
Performance Analytics: Track domain performance metrics

Reporting Features:

Monthly Reports: Comprehensive monthly domain reports
Custom Reports: Generate custom reports for specific time periods
Export Options: Export data in CSV, PDF, or JSON formats
API Access: Programmatic access to domain analytics data

Domain Portfolio Management

Portfolio Analytics:

Domain Valuation: Estimated value of your domain portfolio
Renewal Calendar: Visual calendar of upcoming renewals
Cost Analysis: Analysis of domain costs and ROI
Performance Comparison: Compare performance across domains

Troubleshooting Domain Issues

Common Domain Problems

Domain Not Resolving:

Check DNS Settings: Verify A records point to correct IP address
Check Nameservers: Ensure domain uses correct nameservers
DNS Propagation: Allow 24-48 hours for DNS changes to propagate
Contact Support: Get help with DNS configuration

Email Not Working:

Check MX Records: Verify MX records point to correct mail server
DNS Propagation: Allow time for MX record changes to propagate
Email Configuration: Verify email client settings are correct
Contact Support: Get assistance with email DNS configuration

Domain Transfer Issues:

Check Transfer Status: Monitor transfer progress in portal
Respond to Emails: Respond promptly to transfer confirmation emails
Verify Auth Code: Ensure authorization code is correct
Contact Support: Get help with stuck or failed transfers

Getting Domain Support

Domain Support Channels:

Email: domains@unclebtech.com for domain-specific issues
General Support: support@unclebtech.com for general questions
Emergency Support: Mark tickets as "URGENT" for critical domain issues
Phone Support: +44 (0) 20 7123 4567 during UK business hours

Information to Provide:

Domain Name: Specific domain experiencing issues
Issue Description: Clear description of the problem
Error Messages: Any error messages you're receiving
Recent Changes: Any recent changes to domain or DNS settings
Timeline: When the issue started

Domain Management Tip: Regularly review your domain portfolio, keep contact information current, and enable auto-renewal for critical domains to prevent accidental expiry.

Questions about domain management? Contact our domain specialists at domains@unclebtech.com or submit a ticket through your client portal for assistance with any domain-related questions or issues.