What's Included with WordPress Hosting?

UncleBTech WordPress hosting is designed to give you everything you need for a fast, secure, and reliable WordPress website. Here's a comprehensive overview of what's included with every plan.

Core Hosting Features

Web Server Technology

OpenLiteSpeed Web Server: Ultra-fast, PHP-optimized server that outperforms Apache
HTTP/3 Support: Latest web protocol for improved performance
NVMe SSD Storage: Lightning-fast storage that's 10x faster than traditional drives
PHP 8.3: Latest PHP version with performance improvements and security updates

Database and Performance

MariaDB Database: Reliable, high-performance database optimized for WordPress
LiteSpeed Cache: Pre-installed caching plugin for faster page loads
OPcache: PHP bytecode caching for improved performance (Advanced+ plans)
Brotli Compression: Advanced compression for smaller file sizes (Advanced+ plans)

Security Features (Included Free)

SSL Certificates

Free SSL Certificate: Automatic HTTPS encryption for your website
Auto-Renewal: SSL certificates renew automatically before expiration
Wildcard SSL: Available for subdomains (Premium plans)

WordPress Security

Wordfence Security: Basic malware scanning and firewall protection
Daily Security Scans: Automated checks for vulnerabilities and threats
Login Protection: Brute force attack prevention
File Integrity Monitoring: Alerts for unauthorized file changes

Backup and Recovery

Daily Automated Backups: Your site is backed up every day automatically
10 Restore Points: Keep multiple backup versions for easy recovery
One-Click Restore: Restore your site to any backup point instantly
Off-Site Storage: Backups stored separately from your hosting server

Backup Guarantee: We maintain your backups for 90 days, giving you plenty of time to recover from any issues.

Performance Optimizations

Speed Enhancements

LiteSpeed Cache Plugin: Pre-configured for optimal WordPress performance
Image Optimization: Automatic compression and WebP conversion
Database Optimization: Regular cleanup and optimization routines
CDN Integration: Cloudflare or QUIC.cloud available on request

Resource Allocation

Our plans use transparent resource allocation instead of confusing "visits per month":

Starter Plan:

5 GB NVMe SSD storage
50 GB monthly bandwidth
256 MB PHP memory limit

Advanced Plan:

10 GB NVMe SSD storage
100 GB monthly bandwidth
512 MB PHP memory limit

Premium Plan:

25 GB NVMe SSD storage
200 GB monthly bandwidth
1 GB PHP memory limit

Developer Tools and Access

WordPress Management

Enhance CP Control Panel: Modern, intuitive interface for managing your WordPress site
One-Click WordPress Installation: Get WordPress running in under 2 minutes
WordPress Toolkit: Easy plugin and theme management
Staging Environment: Test changes safely before going live (coming soon)

Advanced Developer Features

WP-CLI Access: Command-line interface for WordPress management (Advanced+ plans)
SSH Access: Secure shell access for advanced users (Premium plan)
Git Integration: Deploy from Git repositories (Premium plan)
Custom PHP Settings: Adjust PHP configuration as needed

Email Services (Add-On)

Professional Email Hosting

Cost: £1 per mailbox per month
Storage: 2 GB per mailbox (expandable)
Features: IMAP, POP3, SMTP, webmail access
Security: Spam filtering and virus protection included

Email Features

Webmail Interface: Access email from any browser
Mobile Sync: Works with iPhone, Android, and all email clients
Unlimited Aliases: Create email forwards and aliases
Auto-Responders: Set up out-of-office and automated replies

Support and Service Level Agreements

Support Tiers by Plan

Starter Plan:

Standard support with 24-hour response time
Email and ticket-based support
Access to knowledge base and documentation

Advanced Plan:

Priority support with under 2-hour response time
Phone support during business hours
Priority queue for all support requests

Premium Plan:

SLA support with dedicated engineer
24/7 emergency support for critical issues
Direct access to senior technical staff

99.9% Uptime SLA

Guaranteed uptime of 99.9% calculated monthly
Service credits if we fail to meet our uptime commitment
Proactive monitoring with instant alerts for any issues
Redundant infrastructure to minimize downtime

What Makes Us Different

Transparent Pricing

No "visits per month" limits - we use clear bandwidth allocations
No hidden fees - SSL, backups, and security included
No surprise renewals - clear pricing that doesn't change unexpectedly

UK-Based Support

Real humans providing support, not chatbots
UK business hours with extended coverage for urgent issues
Local expertise understanding UK business needs
English as first language for clear communication

Open-Source Philosophy

No vendor lock-in - your site works anywhere
Standard WordPress - no proprietary modifications
Export-friendly - easy to migrate away if needed
Open-source tools throughout our stack

Optional Add-Ons and Upgrades

WordPress Care Plans

Professional maintenance and monitoring services:

Essential Care: £15/month - Updates, backups, basic monitoring
Advanced Care: £25/month - Enhanced security, SEO tracking, priority support
Premium Care: £45/month - Malware removal, custom reports, dedicated engineer

Performance Upgrades

Redis Caching: Advanced object caching for high-traffic sites
CDN Activation: Global content delivery network setup
Advanced Monitoring: Detailed performance analytics and alerts

Security Enhancements

Wordfence Premium: Advanced malware scanning and removal
SSL Upgrades: Extended validation and wildcard certificates
Security Hardening: Custom security configurations

Migration and Setup Support

Free Migration Service

Complete site transfer from your current host
Zero downtime migration process
Email migration included
DNS configuration assistance
Post-migration testing and optimization

Setup Assistance

WordPress configuration help
Plugin recommendations and setup
Theme customization guidance
Performance optimization consultation

Migration Promise: We guarantee your site will work exactly as it does now, or we'll fix any issues at no charge.

Monitoring and Maintenance

Proactive Monitoring

24/7 server monitoring for all hosting infrastructure
WordPress-specific monitoring for core, plugin, and theme updates
Security monitoring for threats and vulnerabilities
Performance monitoring for speed and optimization opportunities

Regular Maintenance

Server updates applied during maintenance windows
Security patches installed promptly
Performance tuning based on usage patterns
Capacity planning to prevent resource constraints

Getting the Most from Your Hosting

Optimization Tips

Keep WordPress updated - We can automate this with Care Plans
Use recommended plugins - We provide a curated list of performance-friendly plugins
Optimize images - Use WebP format and compression tools
Monitor performance - Regular speed tests and optimization reviews

Growth Planning

Traffic monitoring to understand when to upgrade
Resource usage tracking to optimize your current plan
Upgrade paths clearly defined for seamless scaling
Migration assistance to Cloud or LaunchStack hosting as you grow

Questions about your WordPress hosting features? Contact our team at support@unclebtech.com or submit a ticket through your client portal for detailed assistance.